Privacy Policy

Last updated:

Who operates this website?

Alegraluz operates alegraluz.com. For privacy questions or requests, email [email protected]. This policy applies to this website; external stores and apps have their own policies.

What information may be collected?

When you visit, hosting and security services may process your IP address, request time, requested page, browser information and referring page. If you email us, we receive your email address, your message and any information you choose to include. Please do not send medical records or sensitive health information. This informational website does not provide a patient portal or account registration.

Analytics and cookies

Hosting services may use analytics to measure visits, popular pages and device or browser types. This policy covers possible analytics use; the specific hosting provider’s analytics configuration has not yet been confirmed. We do not use advertising cookies on this website. See our Cookie Policy for details and browser controls.

Why is information used?

Information may be used to deliver and secure the website, diagnose errors, understand aggregate usage, respond to messages and meet applicable legal obligations. Where applicable law requires consent for optional analytics, those analytics should operate only after consent. Where data-protection law applies, processing may instead rely on a legitimate interest in operating and securing the website or a legal obligation, depending on the purpose.

Who may receive information?

Hosting, security, analytics and email providers may process information to perform their services. Information may also be disclosed when required by law or necessary to address security incidents. Clicking a product or other external link takes you to a separate service that may collect information under its own policies. This website does not process purchases or payment-card details.

How long is information retained?

Information should be kept only as long as needed for its purpose, relevant security requirements or applicable legal duties. Hosting and analytics retention periods depend on the provider’s configuration. Email correspondence may be retained to resolve and document your request. Contact us for information about a particular record or deletion request.

Your choices and rights

You can manage cookies in your browser and avoid submitting personal information by email. Depending on where you live and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to processing, or withdraw consent. Send requests to [email protected]. We may need to verify your identity before acting. You may also contact your relevant data-protection authority.

Security, international processing and children

No transmission or storage method is completely secure. Service providers may process information in countries outside your own; applicable safeguards depend on the provider and service. The site is intended for adults seeking general information and is not directed to children under 13. Contact us if you believe a child has sent personal information.

Changes to this policy

We may update this policy when the website or information practices change. The date at the top identifies the latest revision. Significant changes will be explained on this page.